Automate your WhatsApp customer support — without losing the human touch
Piazza helps small businesses answer customer questions and book appointments on WhatsApp automatically, 24/7 — so you never miss a lead again.
Piazza Agent
Online
How it works
Connect your WhatsApp number
Link your existing WhatsApp Business number to Piazza in minutes. Your number keeps working on the WhatsApp Business App at the same time.
Upload your knowledge base
Add the documents and FAQs your AI agent will use to answer customer questions.
Configure your agent
Set the agent's name, tone, and business hours. Define what happens when a human needs to step in.
Go live
Your AI agent starts handling incoming WhatsApp messages and booking appointments automatically.
Built on the official WhatsApp Business API
Piazza is a validated Meta Tech Provider — a status earned through a rigorous compliance review. Your number is safe, your data stays protected, and your business always operates within WhatsApp's Terms of Service.
Zero ban risk
Unofficial automation tools violate WhatsApp's Terms of Service and can get your number permanently banned. Piazza uses the official API — fully compliant, no exceptions.
Data stays protected
Unofficial tools route your customer conversations through unvetted third-party servers. With Piazza, all data flows only through Meta's official, encrypted infrastructure.
Meta-validated provider
Becoming an official Meta Tech Provider requires a thorough compliance audit. Piazza has passed that process — so you can rely on us the same way you rely on Meta.
Built for local service businesses
Ready to stop missing leads?
Connect your WhatsApp number and let Piazza handle the rest.
Get started free